User Manual

Welcome to Tours! This manual is written for the two kinds of people who use the site day to day:

Travellers — find a tour, book it, pay, and manage your trips.
Operators — list your own tours, manage departures and reservations, and track earnings.

No technical knowledge is required. Every screen described here is part of the live application.

Part 1 — For Travellers

Browsing & Booking a Tour

The storefront

The public site lives at /. From the homepage you can explore tours, read the blog, browse the gallery, and more.

Tour catalog (/tours) — browse all tours with search and filters (category, destination, price, rating). Each tour card shows the cover image, title, operator, rating and reviews, and a "from" price. Tours paginate (numbered pages or "load more", as configured by the site).
Tour detail (/tours/[slug]) — the full page for one tour: hero with title, rating and operator; key facts (group size / travellers, duration); the description; the day-by-day itinerary; what's included (inclusions); the available departures (dated options, each with its own price and seats); reviews; and recommended tours. The booking widget lets you pick a departure and party size and continue to checkout.
How it works (/how-it-works) explains the booking journey end to end. Other public pages include Blog (/blogs), About (/about), FAQ (/faq), Gallery (/gallery), Contact (/contact) and Enquiry (/enquiry).

Book a tour, step by step

Open a tour at /tours/[slug] and read the itinerary, inclusions, and reviews.
In the booking widget, choose a departure (a specific date) and the number of travellers.
Optionally add any extras the operator offers (e.g. airport transfer, equipment hire).
Click Book / Continue to go to checkout.

Checkout

Checkout (/booking/checkout) confirms your chosen departure and number of travellers, lets you apply a coupon code, and shows the order summary (subtotal, discount, tax if enabled, total). Pick a payment method from those the store has enabled (for example card, PayPal, or an offline option like bank transfer). If you aren't signed in you'll be prompted to log in first.
After a successful payment you land on /booking/confirmed. An offline payment shows a "booking placed, payment pending" message until an admin confirms it.

Creating an Account & Signing In

Page	Path	Purpose
Login	`/login`	Sign in with email + password (show-password toggle)
Register	`/register`	Create an account: email, password (with a strength meter), confirm
Forgot password	`/forgot-password`	Request a reset link by email
Reset password	`/reset-password`	Set a new password from the emailed link
Verify email	`/verify-email`	Enter the verification code sent after sign-up

Depending on how the store is configured, registration, login, forgot-password, and email/SMS verification may be enabled or disabled, and social sign-in or two-factor login may appear.

Your Customer Portal

Once signed in, your portal lives under /customer. Visiting /customer takes you to your dashboard, and the sidebar links every area below.

Dashboard

Path: /customer/dashboard

Your home base: a welcome banner, summary cards, your upcoming trips, and recent bookings, with quick links into the rest of the portal.

My Bookings

Path: /customer/bookings

Every tour you've booked, with status (upcoming, completed, cancelled, refunded). Open a booking to see the tour, departure date, travellers, the price breakdown, and a downloadable invoice.

Wishlist

Path: /customer/wishlist

Tours you've saved for later — remove one or jump straight back to the tour.

Reviews

Path: /customer/reviews

Leave a review and star rating for a tour you've travelled on, and see the reviews you've already written.

Payments

Path: /customer/payments

Your payment history and invoices for each booking.

Account & Communication

Page	Path	Purpose
Messages	`/customer/messages`	Chat with the operators you've booked with; threads update live
Notifications	`/customer/notifications`	Your activity notifications
Support	`/customer/support`	Raise and track support requests
Settings	`/customer/settings`	Edit your profile, change your password, and manage notification prefs

Part 2 — For Operators

If you want to sell your own tours, you become an operator: the seller/host who lists and manages tours and their departures.

Becoming an Operator

Visit the Become an operator wizard at /operator/become and complete the application.
An admin reviews your application (approve / reject / suspend).
Once approved, you get an operator workspace at /operator, and a public profile page at /operator/[slug].

Your Operator Workspace

The workspace lives under /operator. The sidebar links every area below.

Area	Path	What you do here
Dashboard	`/operator/dashboard`	Overview of bookings, revenue, and pending items
Tours	`/operator/tours`	Create and edit your tours (itinerary, inclusions, pricing, media)
Calendar	`/operator/calendar`	Manage departures and availability — dates, seats, blocked days
Reservations	`/operator/reservations`	View and confirm bookings for your tours
Inbox	`/operator/inbox`	Message travellers who booked with you
Reviews	`/operator/reviews`	Read and respond to reviews of your tours
Insights	`/operator/insights`	Performance metrics for your catalog
Payouts (Earnings)	`/operator/payouts`	Track earnings and request/track payouts
Plan & Billing	`/operator/billing`	Your subscription plan and billing
Settings	`/operator/settings`	Your operator profile and preferences

List a tour, step by step

Go to /operator/tours and click Create tour.
Fill in the title, category, description, and day-by-day itinerary.
Add inclusions (what's included) and any extras travellers can add.
Add one or more departures — dated options, each with its own price and seat capacity.
Save as a draft, then submit for review. An admin approves it before it goes live.

How you get paid

Your revenue share is set by the admin (a revenue-share % on your operator account); the platform keeps the remainder as commission.
Confirmed, paid bookings accrue to your earnings.
Track balances and payouts under Payouts (/operator/payouts), governed by the platform's payout schedule (minimum payout, statement day, release day).

Need Help?

Use the in-app Support area (/customer/support) for account and booking questions, or contact the vendor at creative-cape.com / support@creative-cape.com.